Refund policy

Returns

We accept returns up to 14 days after receipt of goods, however, returns are only accepted if products have flaws or damages that were not previously described or pictured within the original sales listing.

Due to the nature of the goods, we do not accept returns if the item(s) do not fit or are not to your taste etc. 

If you are in doubt of whether something will fit or need more product photos; please contact us and we will happily provide what you need - before the sale. 

The item(s) must be returned in the original state received, with original packaging, tags, stickers, dustbag etc. (if applicable).

Please get in contact before returning any items.

Returns must be addressed to:

Solus Supply,

Flat 18 Greenacres,

22 The Avenue,

Poole, Dorset

BH13 6AJ

We strongly advise returns to be sent with some form of tracked service, as we are not responsible for lost returns.

Cost of outward postage to the customer will be deducted from the refund payment in most cases & we are not liable for any costs incurred to you for returning the item.